Patient Services & Clinic Admin Specialist

Montgomery College; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt Health is seeking a Clinic Office Assistant to manage administrative functions in a medical office. Responsibilities include scheduling patient appointments, handling check-in/out, and processing medical records requests in a timely manner.

Located in Nashville, this role supports Vanderbilt Orthopaedics and collaborates with clinicians, nurses and staff to ensure compassionate, efficient patient care across our clinics.

Qualifications

• High School Diploma or GED is required.
• 1 year of relevant work experience is expected.
• Experience in a medical office setting is a plus.

Responsibilities

• Maintains confidentiality of patient information and adheres to ethics.
• Participates in performance improvement activities.
• Delivers excellent customer service to patients, families, vendors and staff.
• Prepares for next-day appointments and notifies patients of delays.
• Dresses neatly and complies with dress code.
• Travels to other clinics as needed to cover staffing needs.
• Assists coworkers during downtime and supports other duties as assigned.

Skills

Customer service skills

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking a Clinic Office Assistant to manage administrative functions in a medical office. Responsibilities include scheduling patient appointments, handling check-in/out, and processing medical records requests in a timely manner.

Located in Nashville, this role supports Vanderbilt Orthopaedics and collaborates with clinicians, nurses and staff to ensure compassionate, efficient patient care across our clinics.