Patient Services & Scheduling Specialist

Montgomery College; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt Health is seeking an administrative professional to support Vanderbilt Orthopaedics in Nashville. You will manage front-desk operations, check-in/out patients, and coordinate appointment scheduling with care teams.

Responsibilities include cash handling, insurance updates, and delivering exceptional customer service to patients and families in a fast-paced clinical setting.

Qualifications

• Front desk and reception experience preferred.
• Ability to schedule appointments and manage patient flow.
• Familiarity with medical terminology and documentation.

Responsibilities

• Check-in and check-out patients.
• Schedule appointments and coordinate with care teams.
• Maintain reception area and ensure orderly operations.
• Support cash collections and insurance updates as needed.
• Provide courteous, accurate patient information and service.

Skills

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking an administrative professional to support Vanderbilt Orthopaedics in Nashville. You will manage front-desk operations, check-in/out patients, and coordinate appointment scheduling with care teams.

Responsibilities include cash handling, insurance updates, and delivering exceptional customer service to patients and families in a fast-paced clinical setting.