Patient Care & Compliance Specialist — CSR

Lincare-085e31c; Lynchburg (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off

Retirement savings plan

Tuition reimbursement

Employee discounts

Job summary

Lincare in Lynchburg, VA is seeking a customer service representative to handle inbound and outbound calls, educate customers about products and services, and enter orders accurately. The role supports physician-directed care and ensures records are kept up to date.

The position emphasizes communication with patients, accurate data entry, and collaboration with coworkers to meet ongoing product/service needs while complying with orders and licensing requirements.

Qualifications

• High School Diploma, GED, or 1–3 months related experience or training.
• Computer entry required.
• Must meet location-specific licensing requirements.

Responsibilities

• Answer questions and educate customers about products/services.
• Communicate with customers via inbound and outbound calls.
• Assess needs for additional products/services.
• Verify and update demographic information in records.
• Enter customer orders in the system.
• Document calls in the record keeping system.

Skills

Customer communication

Documentation

Training staff

Data entry

Demographic updates

Education

High School Diploma or GED

Tools

Computer entry systems

Job description

Lincare in Lynchburg, VA is seeking a customer service representative to handle inbound and outbound calls, educate customers about products and services, and enter orders accurately. The role supports physician-directed care and ensures records are kept up to date.

The position emphasizes communication with patients, accurate data entry, and collaboration with coworkers to meet ongoing product/service needs while complying with orders and licensing requirements.