Patient Services & Compliance Support Specialist

Lincare Holdings Inc.; Chantilly (VA); Híbrido; USD 36 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training and advancement opportunities

Competitive benefits

Resumo da oferta

Lincare Holdings Inc. in Chantilly, VA seeks a customer care representative to assist patients and providers by answering questions, resolving issues, and supporting adherence to physician directions.

The role emphasizes clear communication, accuracy in data entry, and proper documentation of interactions. You will handle inbound and outbound calls, assess needs for additional products or services, verify orders, and update patient records.

Qualificações

• Read and analyze patient orders.
• Clear communication with coworkers and patients.
• Assist in employee training.
• Compute figures for frequency and doses dispensed.
• Follow oral and written instructions.

Responsabilidades

• Communicate with customers via inbound and outbound calls.
• Assess needs for additional products/services.
• Assess patient compliance with physician orders.
• Answer questions and provide patient education regarding products/services.
• Document calls in computerized record keeping system.
• Enter customer orders in computerized system.
• Verify and update demographic information in computerized records.

Conhecimentos

Read and analyze documents

Effective communication

Employee training

Compute figures for frequency/doses

Follow instructions

Formação académica

High School Diploma or GED

Ferramentas

Data entry

Descrição da oferta de emprego

Lincare Holdings Inc. in Chantilly, VA seeks a customer care representative to assist patients and providers by answering questions, resolving issues, and supporting adherence to physician directions.

The role emphasizes clear communication, accuracy in data entry, and proper documentation of interactions. You will handle inbound and outbound calls, assess needs for additional products or services, verify orders, and update patient records.