Patient Access & Scheduling Specialist

UVA Health; Virginia (MN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UVA Health is seeking a patient access team member to handle calls, schedule appointments, and register visits. This role supports patients and families in person or by phone, providing tools in paper and electronic formats to assist clinical and revenue cycle teams and ensure a smooth patient experience.

The role emphasizes privacy, data accuracy, and meeting scheduling targets. A competitive sign-on bonus is offered, with pay between $15.68 and $24.30 per hour, determined by qualifications and

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Ability to work in a fast-paced environment.
• Excellent communication and organizational skills.

Responsibilities

• Answer patient and provider calls and schedule appointments.
• Register patients and manage check-in/check-out processes.
• Assist with patient records, records requests, and chart updates.
• Provide patient education and support for visit coordination.

Skills

Customer service

Communication

Multitasking

Attention to detail

Phone support

Education

High School diploma or equivalent

Tools

InBasket

EMR/EMR systems

Job description

UVA Health is seeking a patient access team member to handle calls, schedule appointments, and register visits. This role supports patients and families in person or by phone, providing tools in paper and electronic formats to assist clinical and revenue cycle teams and ensure a smooth patient experience.

The role emphasizes privacy, data accuracy, and meeting scheduling targets. A competitive sign-on bonus is offered, with pay between $15.68 and $24.30 per hour, determined by qualifications and