Patient Access & Scheduling Specialist

UVA Community Health; Culpeper (VA); On-site; USD 19,000 - 32,000; Full time

Job summary

UVA Community Health in Virginia is seeking a Patient Services Coordinator III to join the outpatient clinic team. The role involves scheduling and registering patients, verifying eligibility, and ensuring pre-authorizations, referrals, and pre-certifications are obtained in collaboration with physician offices and business offices.

The position requires strong customer service skills, basic medical terminology knowledge, and the ability to communicate clearly both verbally and in writing.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical experience in medical office setting required.
• Knowledge of basic medical terminology.
• Ability to communicate both verbally and in writing with high customer service.

Responsibilities

• Schedules and registers patients for the outpatient clinic.
• Verifies eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained.
• Works with physician offices, Utilization Review and Business Office to coordinate care.
• Performs other job-related duties as directed by the Supervisor.

Skills

Customer service

Medical terminology

Written communication

Phone etiquette

Education

High School Diploma or GED

Tools

Windows

Microsoft Office

Insurance knowledge

Job description

UVA Community Health in Virginia is seeking a Patient Services Coordinator III to join the outpatient clinic team. The role involves scheduling and registering patients, verifying eligibility, and ensuring pre-authorizations, referrals, and pre-certifications are obtained in collaboration with physician offices and business offices.

The position requires strong customer service skills, basic medical terminology knowledge, and the ability to communicate clearly both verbally and in writing.