Patient Access Specialist - Sign-On Bonus & Impactful Care

The Rector & Visitors of the University of Virginia; Charlottesville (VA); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

UVA Health in Charlottesville is seeking a Patient Access Specialist to ensure accurate, efficient registration and check-in, supporting care teams and revenue cycle readiness. You will interact with patients in person and by phone, delivering courteous service and handling sensitive information with professionalism.

The role emphasizes accuracy, empathy, and calm execution under pressure, with a starting base rate of $17.50/hr and a $3,500 sign-on bonus requiring a 2-year commitment.

Qualifications

• Education: High School Graduation or Equivalent.
• Experience: None.
• Licensure: None.

Responsibilities

• Provide exceptional customer service across in person and telephone interactions, setting the tone for each visit.
• Collect and confirm demographic and insurance information to support clean registration and downstream billing workflows.
• Perform verification functions aligned with established scheduling/registration standards and unit guidelines.
• Complete visit documentation activities accurately and within expected timeframes.
• Provide patients with paper and electronic tools required by clinical teams to help the visit run smoothly.

Skills

Exceptional customer service

Attention to detail

Education

High School Diploma or GED

Job description

UVA Health in Charlottesville is seeking a Patient Access Specialist to ensure accurate, efficient registration and check-in, supporting care teams and revenue cycle readiness. You will interact with patients in person and by phone, delivering courteous service and handling sensitive information with professionalism.

The role emphasizes accuracy, empathy, and calm execution under pressure, with a starting base rate of $17.50/hr and a $3,500 sign-on bonus requiring a 2-year commitment.