Ambulatory Access Specialist — Patient Scheduling

UVA Health; Virginia (MN); On-site; USD 24,108 - 38,366; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Time Off

Long-term and Short-term Disability

Job summary

UVA Health is seeking an Access Associate to provide exceptional service in patient access operations. This role involves scheduling appointments, collecting necessary information, and supporting patients and families with empathy and professionalism.

The ideal candidate will possess a high school diploma, previous customer service experience, and strong communication skills. The position offers a starting rate of $17.50/hr, with a range up to $27.85/hr and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Ability to communicate effectively and write legibly.

Responsibilities

• Provide exceptional customer service across in-person and telephone interactions.
• Schedule and coordinate appointments with the correct provider.
• Collect and confirm demographic and insurance information.

Skills

Customer service experience

Attention to detail

Communication skills

Education

High School Graduate or Equivalent

Job description

UVA Health is seeking an Access Associate to provide exceptional service in patient access operations. This role involves scheduling appointments, collecting necessary information, and supporting patients and families with empathy and professionalism.

The ideal candidate will possess a high school diploma, previous customer service experience, and strong communication skills. The position offers a starting rate of $17.50/hr, with a range up to $27.85/hr and comprehensive benefits.