Senior Patient Access Specialist (Registration & Scheduling)

UVA Health; Charlottesville (VA); On-site; USD 55,875,000 - 97,190,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid Time Off

Retirement Savings

Disability Coverage

Health Savings Plan

Education Support

Job summary

UVA Health in Charlottesville seeks an Access Associate Senior to ensure patients enter care smoothly across our academic medical system, delivering compassionate service in a high-performing environment.

You will support patient intake, registration, scheduling, and financial clearance, working with clinical teams to resolve complex access questions while maintaining accuracy, compliance, and a patient-centered mindset in a fast-paced setting.

Qualifications

• 2+ years of directly relevant experience.
• Experience with patient access processes is preferred.
• Strong attention to accuracy and privacy standards.

Responsibilities

• Perform patient registration, insurance verification, and demographic updates with a high level of accuracy.
• Coordinate and manage appointment scheduling across specialty and primary care services.
• Communicate with patients and families, providing guidance on processes and next steps.
• Collaborate with clinical teams to resolve scheduling or registration challenges.
• Maintain composure in a fast-paced environment while prioritizing patient care and compliance.

Skills

Patient registration

Insurance verification

Scheduling coordination

Financial clearance

Interpersonal communication

Education

High School Diploma or Equivalent

Job description

UVA Health in Charlottesville seeks an Access Associate Senior to ensure patients enter care smoothly across our academic medical system, delivering compassionate service in a high-performing environment.

You will support patient intake, registration, scheduling, and financial clearance, working with clinical teams to resolve complex access questions while maintaining accuracy, compliance, and a patient-centered mindset in a fast-paced setting.