Patient Access & Scheduling Specialist

WVU Medicine; United States; On-site; USD 30,000 - 42,000; Full time

Job summary

PVH Potomac Valley Hospital in West Virginia is seeking an administrative associate to manage patient registration and scheduling. You will collect demographic, billing, and insurance details, prepare consent forms, and obtain signatures for treatment and financial obligations.

The role requires meticulous data entry and communication with patients, families, and insurers. Responsibilities include collecting payments, scheduling multiple providers, obtaining pre-certifications, and following up

Qualifications

• High school graduate or equivalent.
• Background check and federal (if applicable) background checks as required.

Responsibilities

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Schedules appointments for multiple providers. Schedules incoming appointments through work queue, schedule outgoing appointments and tests for patients.
• Calls insurance companies to check and obtain pre-cert for procedures and testing.
• Follows up on accounts as directed.

Skills

Data entry

Attention to detail

Communication skills

Medical terminology

Insurance knowledge

Multitasking

Education

High school diploma or equivalent

Tools

Registration software

Office equipment

Job description

PVH Potomac Valley Hospital in West Virginia is seeking an administrative associate to manage patient registration and scheduling. You will collect demographic, billing, and insurance details, prepare consent forms, and obtain signatures for treatment and financial obligations.

The role requires meticulous data entry and communication with patients, families, and insurers. Responsibilities include collecting payments, scheduling multiple providers, obtaining pre-certifications, and following up