Patient Access & Scheduling Specialist

Vail Health Behavioral Health; Vail (CO); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical benefits

Job summary

Vail Health is seeking a Patient Access Representative to support patient registration, admissions, and related tasks, including collecting consent and financial documents and co-payments. The role requires clear communication and accurate data handling in a fast-paced environment.

You will handle phone and in-person inquiries, verify information, schedule appointments when needed, maintain medical records, and ensure HIPAA compliance while delivering friendly, patient-centered service.

Qualifications

• Customer service and clerical experience required.
• Must have working knowledge of English (reading, writing, speaking).

Responsibilities

• Registers patients and handles registration-related tasks including consents and authorization.
• Collects financial paperwork and co-payments as required.
• Answers phones and assists patients; responds to inquiries in a timely, customer-service oriented manner.

Skills

Customer service

Clerical experience

Job description

Vail Health is seeking a Patient Access Representative to support patient registration, admissions, and related tasks, including collecting consent and financial documents and co-payments. The role requires clear communication and accurate data handling in a fast-paced environment.

You will handle phone and in-person inquiries, verify information, schedule appointments when needed, maintain medical records, and ensure HIPAA compliance while delivering friendly, patient-centered service.