Patient Access & Registration Specialist

WVU Medicine

Morgantown (WV)

On-site

USD 32,000 - 46,000

Full time

6 days ago

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Job summary

WVU Medicine is seeking an Administrative/Clerical Specialist to support patient registration and billing processes in a fast-paced hospital environment. The role involves collecting demographic, billing, and insurance information, processing registrations, and guiding patients on payment options.

Responsibilities include handling pre-certifications, obtaining signatures for consent and privacy notices, and balancing daily receipts.

Qualifications

High school diploma or equivalent required.
State criminal background check and Federal (if applicable) background check as required for regulated areas.

Responsibilities

Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into registration/billing systems for service and claim processing; provides information on insurance and payment procedures.
May complete managed care responsibilities regarding pre-certification and authorizations.
Prepares consent forms and privacy notices; obtains signatures for treatment and patient financial obligations.
Collects deposits, co-payments, deductibles, and patient payments; provides receipts and records transactions.
Balances daily receipts and cash drawers; follows up on accounts as indicated by system alerts.
Schedules, reschedules, or cancels patients per hospital workflows.
Checks order completeness and validates against scheduled services.