Patient Access & Scheduling Specialist

Virginia Commonwealth University Health Systems; Richmond (VA); Presencial; USD 23 000 - 33 000; Tempo integral

Resumo da oferta

Virginia Commonwealth University Health Systems seeks a Patient Access Representative to deliver quality customer service to patients, families, visitors, clinicians and staff. The role involves registration, scheduling, and securing accurate patient information while maintaining a courteous and efficient environment.

Responsibilities include insurance eligibility verification, data entry, and assisting with financial counseling as necessary.

Qualificações

• Proficient with Microsoft Office software and navigating the Internet.
• Typing speed of 40 words per minute or faster.
• Strong customer service and interpersonal skills.

Responsabilidades

• Register patients for appointments and/or procedures.
• Verify insurance eligibility and collect co-pays as applicable.
• Assist with scheduling, registration, and financial counseling when needed.
• Provide courteous, respectful service to patients, families and staff.

Conhecimentos

Microsoft Office

Typing 40 wpm

Customer service

Formação académica

High school diploma or GED

Descrição da oferta de emprego

Virginia Commonwealth University Health Systems seeks a Patient Access Representative to deliver quality customer service to patients, families, visitors, clinicians and staff. The role involves registration, scheduling, and securing accurate patient information while maintaining a courteous and efficient environment.

Responsibilities include insurance eligibility verification, data entry, and assisting with financial counseling as necessary.