Patient Access & Scheduling Specialist

Capital Health System; Newtown (CT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Prescription drug coverage

In-House Employee

Job summary

Capital Health System is seeking a friendly receptionist to support patient access and front desk operations. You will answer phones, schedule appointments, register patients, and collect payments, ensuring accurate data entry and privacy compliance.

This role requires a high school diploma and at least one year in a healthcare receptionist or clerical capacity. Proficiency with Microsoft Office is preferred, with strong communication and organizational skills essential.

Qualifications

• High school diploma required.
• One year of receptionist or clerk experience in healthcare or similar.
• Knowledge of medical terminology, ICD-10 and CPT codes.
• Proficient in basic Microsoft Office; familiarity with Excel preferred.

Responsibilities

• Answers telephones promptly and courteously, routing calls to the appropriate area.
• Schedules and cancels appointments; prepares patient charts and paperwork.
• Registers patients, verifies demographic and insurance information, and collects co-pays.
• Ensures HIPAA and related policies are followed during check-in/check-out.

Skills

Customer service

Medical terminology

ICD-10 CPT codes

Education

High school diploma

Tools

Microsoft Office

Job description

Capital Health System is seeking a friendly receptionist to support patient access and front desk operations. You will answer phones, schedule appointments, register patients, and collect payments, ensuring accurate data entry and privacy compliance.

This role requires a high school diploma and at least one year in a healthcare receptionist or clerical capacity. Proficiency with Microsoft Office is preferred, with strong communication and organizational skills essential.