Patient Access & Registration Specialist

Capital Health System, Inc.; United States; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA (Healthcare)

Retirement Savings Plan

Life Insurance

Paid Time Off

Job summary

Capital Health System, Inc. seeks a friendly and detail-oriented receptionist/clerical clerk to join our patient services team.

You will answer phones, schedule appointments, assist with new patient registration, and help with insurance verification and check-in/check-out processes. Key responsibilities include maintaining patient privacy under HIPAA, collecting co-pays, updating charts, and supporting multiple departments as needed.

Qualifications

• High School diploma or equivalent required.
• One year experience as receptionist or clerk in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Proficient computer skills; basic Microsoft Office skills; Excel familiarity.

Responsibilities

• Answer telephones promptly and courteously, routing calls to the appropriate area.
• Schedule and cancel appointments and pre-authorizations per policy; prepare patient charts.
• Greet patients and visitors professionally and inform them of privacy policies.
• Perform check-in/check-out duties, collect co-pays and balances, and verify insurance information.
• Ensure HIPAA compliance and maintain accurate records in the system.
• Process referrals, authorizations, and day-end batched deposits.
• Support other Capital Health Medical Group practices as needed.

Skills

Communication skills

Interpersonal skills

Medical terminology

ICD-10 and CPT codes

Education

High School diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Capital Health System, Inc. seeks a friendly and detail-oriented receptionist/clerical clerk to join our patient services team.

You will answer phones, schedule appointments, assist with new patient registration, and help with insurance verification and check-in/check-out processes. Key responsibilities include maintaining patient privacy under HIPAA, collecting co-pays, updating charts, and supporting multiple departments as needed.