Patient Scheduling Specialist

Vail Health Hospital; Michigan; Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical insurance

Dental insurance

Vision insurance

Tuition assistance

Student loan repayment

Disability insurance

Wellbeing reimbursement

Pet insurance

Job summary

Vail Health is seeking a Clinic Scheduler to handle scheduling inquiries, coordinate appointments, and guide calls to the right teams. You will use the EHR system to arrange visits, tests, and procedures while collecting accurate patient demographics and insurance information.

Ideal candidates have about 2 years of administrative experience, preferably in a medical office, and understand HIPAA and OSHA requirements.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administration experience

HIPAA compliance

OSHA regulations

Medical terminology

Scheduling calls

Phone & scheduling

Tools

EHR scheduling software

Job description

Vail Health is seeking a Clinic Scheduler to handle scheduling inquiries, coordinate appointments, and guide calls to the right teams. You will use the EHR system to arrange visits, tests, and procedures while collecting accurate patient demographics and insurance information.

Ideal candidates have about 2 years of administrative experience, preferably in a medical office, and understand HIPAA and OSHA requirements.