Clinic Scheduler – HIPAA/EHR Coordinator

Vail Health Hospital; Williamstown (NJ); Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Medical, dental, vision benefits

Tuition Assistance

Job summary

Vail Health Clinic Scheduler is responsible for answering incoming calls, scheduling appointments, and coordinating between patients, providers, locations, and payers. The role requires accurate collection of demographics and insurance information, adherence to scheduling protocols, and proficient use of the EHR scheduling system.

Applicants should have 2 years of administrative experience, preferably in a medical office, and knowledge of medical terminology, HIPAA, and OSHA regulations.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.
• Role models the principles of a Just Culture and Organizational Values.
• Must be HIPAA compliant

Skills

Administrative experience

HIPAA compliance

Medical terminology

Communication skills

Tools

EHR scheduling software

Job description

Vail Health Clinic Scheduler is responsible for answering incoming calls, scheduling appointments, and coordinating between patients, providers, locations, and payers. The role requires accurate collection of demographics and insurance information, adherence to scheduling protocols, and proficient use of the EHR scheduling system.

Applicants should have 2 years of administrative experience, preferably in a medical office, and knowledge of medical terminology, HIPAA, and OSHA regulations.