Patient Appointment Scheduler

Vail Health Hospital; United States; Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical benefits

Dental benefits

Vision benefits

Tuition assistance

Student loan repayment

PTO

Job summary

Vail Health in Colorado is seeking a Clinic Scheduler to answer incoming calls, coordinate appointments with providers and locations, and manage scheduling workflows in the EHR system. You will direct calls, collect patient demographics, insurance information, and ensure accurate records to support timely care.

Ideal candidates have 2 years of administrative or medical office experience, familiarity with medical terminology, and a commitment to HIPAA compliance.

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.
• Manages electronic requests through drop box and patient portals to schedule appointments.
• Distributes faxes helps manage needed requests.

Skills

Administrative experience

HIPAA compliance

Medical terminology knowledge

Tools

EHR software

Job description

Vail Health in Colorado is seeking a Clinic Scheduler to answer incoming calls, coordinate appointments with providers and locations, and manage scheduling workflows in the EHR system. You will direct calls, collect patient demographics, insurance information, and ensure accurate records to support timely care.

Ideal candidates have 2 years of administrative or medical office experience, familiarity with medical terminology, and a commitment to HIPAA compliance.