Part-Time Member Support & Sales Specialist

Greater Nevada Credit Union, a Division of America First; Reno (NV); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

Health Savings Account contributions

Supplemental insurance and life保险

Paid time off and holidays

Job summary

Greater Nevada Credit Union, a division of America First, is seeking a on-site Member Resource Center Representative in Reno. You will handle sales and service tasks via calls, video, and electronic communication, helping to achieve performance goals and support members.

The role emphasizes strong communication, accurate written follow-up, and compliance with BSA procedures. The position requires at least 6 months of customer service experience, a high school diploma or GED, and offers benefits

Qualifications

• 6+ months of customer service experience (retail, hospitality, financial services, or similar).
• Bilingual is a plus.

Responsibilities

• Interact with members via telephone, video, and digital channels to meet performance goals.
• Provide product sales referrals and maintain committed member interactions per hour.
• Follow Bank Secrecy Act procedures and reporting requirements.
• Communicate clearly in written channels (secure messaging, chat, text, email, fax).

Skills

Customer service

Verbal communication

Relationship building

Education

High School Diploma or GED

Job description

Greater Nevada Credit Union, a division of America First, is seeking a on-site Member Resource Center Representative in Reno. You will handle sales and service tasks via calls, video, and electronic communication, helping to achieve performance goals and support members.

The role emphasizes strong communication, accurate written follow-up, and compliance with BSA procedures. The position requires at least 6 months of customer service experience, a high school diploma or GED, and offers benefits