Part-Time Member Services Rep: Engage Members & Tours

Exos Partners, LLC; Redwood City (CA); Hybrid; USD 22,000 - 33,000; Part time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

Exos Partners, LLC in Redwood City, CA is seeking a Substitute Member Services Representative for a part-time role. You will assist and respond to customer inquiries, promote club services, and deliver outstanding member experiences.

The role requires at least one year in customer service, a dynamic, personable demeanor, and flexibility to work evenings, weekends, and holidays. Benefits include a comprehensive package for full-time plus part-time options.

Qualifications

• At least one year of experience in a customer service based role.
• A dynamic personality: enthusiastic, energetic, friendly & personable.
• The ability to multi-task; goal-oriented and self-directed.
• The ability to connect with, inspire and motivate others with strong listening and interpersonal skills.
• Excellent verbal and written communication skills.

Responsibilities

• Assist and respond to customer issues and inquiries.
• Create awareness of the Center through community outreach and connectivity.
• Grow profit centers through promotion of club services to new and prospective members.
• Deliver an exceptional customer service experience for club members.
• Sustain and support membership retention through member engagement.
• Provide personalized site tours for potential members.
• Perform other tasks as assigned.

Skills

Customer Service

Multi-tasking

Communication

Interpersonal skills

Flexibility

Job description

Exos Partners, LLC in Redwood City, CA is seeking a Substitute Member Services Representative for a part-time role. You will assist and respond to customer inquiries, promote club services, and deliver outstanding member experiences.

The role requires at least one year in customer service, a dynamic, personable demeanor, and flexibility to work evenings, weekends, and holidays. Benefits include a comprehensive package for full-time plus part-time options.