Substitute Member Services Representative

Exos Partners, LLC; Redwood City (CA); Hybride; USD 22 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Health insurance

401(k) plan

Paid time off

Résumé du poste

Exos Partners, LLC in Redwood City, CA is seeking a Substitute Member Services Representative for a part-time role. You will assist and respond to customer inquiries, promote club services, and deliver outstanding member experiences.

The role requires at least one year in customer service, a dynamic, personable demeanor, and flexibility to work evenings, weekends, and holidays. Benefits include a comprehensive package for full-time plus part-time options.

Qualifications

• At least one year of experience in a customer service based role.
• A dynamic personality: enthusiastic, energetic, friendly & personable.
• The ability to multi-task; goal-oriented and self-directed.
• The ability to connect with, inspire and motivate others with strong listening and interpersonal skills.
• Excellent verbal and written communication skills.

Responsabilités

• Assist and respond to customer issues and inquiries.
• Create awareness of the Center through community outreach and connectivity.
• Grow profit centers through promotion of club services to new and prospective members.
• Deliver an exceptional customer service experience for club members.
• Sustain and support membership retention through member engagement.
• Provide personalized site tours for potential members.
• Perform other tasks as assigned.

Connaissances

Customer Service

Multi-tasking

Communication

Interpersonal skills

Flexibility

Description du poste

## Substitute Member Services RepresentativeApply: Redwood City, CA: Part time: Posted Yesterday: 26-1739**Job Summary:****Responsibilities:**We're seeking a Substitute Member Services Representative to join our team! As our new Substitute Member Services Representative you will:* Assist and respond to customer issues and inquiries* Create awareness of the Center through community outreach and connectivity* Grow profit centers through promotion of club services to new and prospective members* Deliver an exceptional customer service experience for club members* Sustain and support membership retention through member engagement* Provide personalized site tours for potential members* Perform other tasks as assigned**Qualifications:*** At least one year of experience in a customer service based role* A dynamic personality: enthusiastic, energetic, friendly & personable* The ability to multi-task; goal-oriented and self-directed* The ability to connect with, inspire and motivate others with strong listening and interpersonal skills* Excellent verbal and written communication skills* Professionalism: polished appearance and phone manner* Flexibility: able to work evenings, weekends and holidays **Residents of California, Colorado, New York, and Washington:** Per pay transparency requirements, the compensation for this position ranges from $16.00/hour to $24.00/hour. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).