Part-Time Customer Experience Specialist | PTO & 401(k)

Ferrellgas; Alabama; On-site; USD 16,000 - 22,000; Part time

Job summary

Ferrellgas is hiring a Part-Time Customer Service Specialist in Alabama. You’ll handle inbound and outbound communications, support customers, and collaborate with internal teams to ensure a top-notch experience while helping drive growth.

The role emphasizes strong communication, problem-solving, and the ability to balance service quality with efficiency. Relevant experience and MS Office skills are valued for success in this position.

Qualifications

• High School Diploma or equivalent.
• 1+ years of customer service experience.
• Exceptional customer service and negotiation skills.
• Strong organizational skills with typing and data entry experience.
• Excellent written and verbal communication with team-building focus.
• Proficient in Microsoft Office including Excel, Word, and Access.
• U.S. citizenship or eligible to work in the United States; no sponsorship needed.

Responsibilities

• Answer phones, chat, social media, or email professionally.
• Sustain and improve customer relationships daily.
• Ask probing questions to identify issues or concerns.
• Maintain accurate account information and updates.
• Schedule deliveries and negotiate for new/returning customers.
• Assist with new customer account setup and basic pricing questions.

Skills

Customer service

Negotiation

Organization

Communication

Education

High School Diploma or equivalent

Tools

MS Office

Excel

Word

Access

Job description

Ferrellgas is hiring a Part-Time Customer Service Specialist in Alabama. You’ll handle inbound and outbound communications, support customers, and collaborate with internal teams to ensure a top-notch experience while helping drive growth.

The role emphasizes strong communication, problem-solving, and the ability to balance service quality with efficiency. Relevant experience and MS Office skills are valued for success in this position.