Part-Time Customer Service Specialist - Impact & Growth

UNAVAILABLE; Wichita (KS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan (ESOP)

Paid Time Off (PTO)

Paid Training

Employee discounts

Job summary

Ferrellgas is hiring a Part-Time Customer Service Specialist in the United States. You will handle inbound and outbound communications, support customers, and coordinate with internal teams to ensure a high-quality experience.

The role emphasizes excellent service, accurate account maintenance, and professional communication across phones, chat, and email. The position offers paid training, PTO, 401(k) with company match and ESOP, plus employee discounts.

Qualifications

• High School Diploma or equivalent.
• 1+ years of customer service experience.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office including Excel, Word, and Access.

Responsibilities

• Answer phones, chat, social media, or email professionally.
• Maintain and update customer accounts accurately.
• Ask probing questions to identify issues and drive resolutions.
• Schedule delivery orders and manage basic negotiations with customers.
• Assist with basic de-escalation of complaints per policy.

Skills

Exceptional customer service

Negotiation skills

Organizational skills

Typing/data entry

Team communication

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Access

Job description

Ferrellgas is hiring a Part-Time Customer Service Specialist in the United States. You will handle inbound and outbound communications, support customers, and coordinate with internal teams to ensure a high-quality experience.

The role emphasizes excellent service, accurate account maintenance, and professional communication across phones, chat, and email. The position offers paid training, PTO, 401(k) with company match and ESOP, plus employee discounts.