Part-Time Customer Experience Specialist

Ferrellgas; Augusta (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) with match

ESOP

PTO (Paid Time Off)

Paid Training

Propane discounts

Job summary

Ferrellgas is hiring a Part-Time Customer Service Specialist to provide exceptional service via inbound and outbound communications. You will support customers, manage accounts, schedule deliveries, and help drive business growth.

The role emphasizes strong communication, problem-solving, and teamwork, with comprehensive training and benefits. Ideal candidates have at least 1 year of experience and a high school diploma, and are US-ready to work without visa sponsorship.

Qualifications

• 1+ years of customer service experience.
• Exceptional customer service and negotiation skills.
• Proficient in Microsoft Office including Excel, Word, and Access.

Responsibilities

• Answer phones, chat, social media, or email in a polite, professional manner.
• Work with customers daily to sustain and improve business relationships.
• Ask probing questions to identify customer issues or concerns.
• Ensure accurate account maintenance and updating of information.
• Schedule delivery orders and assist with basic pricing questions.

Skills

Customer service

Negotiation

Typing

Microsoft Office

Education

High School Diploma or equivalent

Tools

Excel

Word

Access

Job description

Ferrellgas is hiring a Part-Time Customer Service Specialist to provide exceptional service via inbound and outbound communications. You will support customers, manage accounts, schedule deliveries, and help drive business growth.

The role emphasizes strong communication, problem-solving, and teamwork, with comprehensive training and benefits. Ideal candidates have at least 1 year of experience and a high school diploma, and are US-ready to work without visa sponsorship.