Part-Time Building Concierge & Guest Experience

FirstService Residential; Missouri; On-site; USD 28,000 - 30,000; Part time

Job summary

FirstService Residential is seeking a Part-Time Concierge Associate to expertly serve residents and visitors. You will greet residents, manage guest check-ins, and support access control procedures while maintaining logs and supporting clerical work.

You may perform Word and Excel tasks and assist with general concierge duties across the property. Ideal candidates demonstrate strong customer service, communication skills and the ability to manage multiple priorities.

Qualifications

• Ability to manage multiple priorities.
• Demonstrates excellent customer service, communication and time management skills.
• Basic knowledge of Microsoft Applications, especially Outlook, Word and Excel.

Responsibilities

• Provides exceptional customer service.
• Meets and greets residents; checks guests and service providers in/out.
• Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
• Assists with general concierge services and performs administrative clerical, Word and Excel document work.
• Walks the building premises as directed for monitoring purposes.
• Monitors and controls access to the building.
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary.
• Provides general concierge services as well as administrative clerical work when needed.
• Helps maintain a safe and secure environment throughout the building/property(s).
• Has the ability to understand and complete all required forms.

Skills

Multitasking

Customer service

Time management

Microsoft Office

Verbal communication

Written communication

Interpersonal skills

Tools

Outlook

Word

Excel

Information systems

Job description

FirstService Residential is seeking a Part-Time Concierge Associate to expertly serve residents and visitors. You will greet residents, manage guest check-ins, and support access control procedures while maintaining logs and supporting clerical work.

You may perform Word and Excel tasks and assist with general concierge duties across the property. Ideal candidates demonstrate strong customer service, communication skills and the ability to manage multiple priorities.