Building Concierge & Guest Services Associate

FirstService Residential; Jackson (NJ); On-site; USD 28,000 - 30,000; Part time

Job summary

FirstService Residential is seeking a Part-Time Concierge Associate in New Jersey. You will greet residents, manage guest check-in/out, and respond to emergencies while operating security systems and maintaining logs. The role includes general clerical duties in Word/Excel and light administrative tasks.

You will walk the property as needed, ensuring safety and security across the building and grounds. Strong customer service, communication, and multitasking abilities are required, along with

Qualifications

• Provides exceptional customer service.
• Meets and greets residents; checks guests and service providers in/out.
• Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
• Assists with general concierge services and performs administrative clerical, Word and Excel document work.

Responsibilities

• Walks the building premises as directed for monitoring purposes.
• Monitors and controls access to the building.
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary.
• Provides general concierge services as well as administrative clerical work when needed.
• Helps maintain a safe and secure environment throughout the building/property(s).
• Walks the building premises as directed for monitoring purposes.

Skills

Customer service

Communication

Time management

Multitasking

Written and verbal communication

Lifting ability (30-50 lbs)

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

FirstService Residential is seeking a Part-Time Concierge Associate in New Jersey. You will greet residents, manage guest check-in/out, and respond to emergencies while operating security systems and maintaining logs. The role includes general clerical duties in Word/Excel and light administrative tasks.

You will walk the property as needed, ensuring safety and security across the building and grounds. Strong customer service, communication, and multitasking abilities are required, along with