Part-Time Front Desk & Concierge Specialist

FirstService Residential; Ocean View (DE); On-site; USD 21,000 - 22,000; Part time

Job summary

FirstService Residential is seeking a Part-Time Front Desk Associate to provide exceptional customer service, greet residents, and manage guest check-ins. The role includes monitoring security systems, maintaining logs, and performing clerical tasks using Word and Excel.

The position requires strong communication, multitasking, and the ability to work on-site in a residential environment. AEDT information and access procedures ensure a safe building, with potential flexible hours as needed.

Qualifications

• Ability to manage multiple priorities.
• Excellent customer service and communication skills.
• Basic knowledge of Microsoft Applications (Outlook, Word, Excel).
• Strong written and verbal communication skills.
• Ability to work in a security-conscious environment.

Responsibilities

• Provides exceptional customer service.
• Meets and greets residents; checks guests and service providers in/out.
• Monitors and operates security control systems and maintains logs.
• Performs concierge and clerical tasks using Word and Excel.
• Walks the building premises for monitoring as directed.
• Resolves issues and escalates to supervisor when needed.

Skills

Multitasking

Customer service

Communication

Time management

Microsoft Office

Outlook

Word

Excel

Tools

Microsoft Office

Outlook

Word

Excel

Job description

FirstService Residential is seeking a Part-Time Front Desk Associate to provide exceptional customer service, greet residents, and manage guest check-ins. The role includes monitoring security systems, maintaining logs, and performing clerical tasks using Word and Excel.

The position requires strong communication, multitasking, and the ability to work on-site in a residential environment. AEDT information and access procedures ensure a safe building, with potential flexible hours as needed.