Overnight Member Services & Sales Associate

Planet Fitness; Pelham (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Job summary

Planet Fitness in Pelham, AL is seeking a Customer Service Representative to greet members, assist with sign-ups, tours, and front-desk tasks, and ensure a welcoming, clean club environment. You will handle member inquiries, support check-ins and account updates, and escalate issues to the Club Manager as needed while delivering a superior member experience.

This flexible role supports front desk operations, answers questions, and contributes to a positive club atmosphere with honesty and

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet and meet potential members, providing a great customer experience.
• Handle front desk tasks: answer calls, take info calls and tours, process sign-ups and updates.
• Facilitate member services issues and escalate when needed.
• Help maintain neatness and cleanliness of the club.

Skills

Customer service

Basic computer proficiency

Honesty and work ethic

Job description

Planet Fitness in Pelham, AL is seeking a Customer Service Representative to greet members, assist with sign-ups, tours, and front-desk tasks, and ensure a welcoming, clean club environment. You will handle member inquiries, support check-ins and account updates, and escalate issues to the Club Manager as needed while delivering a superior member experience.

This flexible role supports front desk operations, answers questions, and contributes to a positive club atmosphere with honesty and