Overnight Member Services Associate

ComForCare Home Care (Raleigh, NC); Pelham (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Employee discounts

Flexible schedule

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support Team

Health, Dental and Vision Insurance

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Job summary

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to deliver exceptional member service, greet guests, and create a welcoming atmosphere at the front desk.

You will handle inquiries, schedule tours, assist with sign-ups and cancellations, update member accounts, and help maintain a clean, organized club environment. This role emphasizes strong communication, problem-solving, and teamwork.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks: answering calls, taking info calls and tours, assist in member check-ins and sign-ups.
• Facilitate member services issues and questions and forward to Club Manager/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Skills

Honesty

Customer service

Basic computer skills

Job description

Planet Fitness PF Baseline Fitness is seeking a Customer Service Representative to deliver exceptional member service, greet guests, and create a welcoming atmosphere at the front desk.

You will handle inquiries, schedule tours, assist with sign-ups and cancellations, update member accounts, and help maintain a clean, organized club environment. This role emphasizes strong communication, problem-solving, and teamwork.