Gym Operations Lead - Member Experience & Front Desk

Planet Fitness; Pelham (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Free membership

Dollars for Scholars Program

Advancement opportunities

Job summary

Planet Fitness in Pelham, AL is searching for a full-time position to assist in overseeing gym operations, ensuring a positive member experience through effective staff training and customer service oversight.

Your role will involve front desk tasks, team management, and maintaining gym cleanliness while ensuring adherence to company policies.

The position also offers a range of benefits including health insurance and a free membership.

Qualifications

• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Ensure positive member service oversight.
• Manage marketing efforts and order supplies.

Skills

Customer service

Problem solving

Communication

Leadership

Computer proficiency

Job description

Planet Fitness in Pelham, AL is searching for a full-time position to assist in overseeing gym operations, ensuring a positive member experience through effective staff training and customer service oversight.

Your role will involve front desk tasks, team management, and maintaining gym cleanliness while ensuring adherence to company policies.

The position also offers a range of benefits including health insurance and a free membership.