Overnight Member Services & Front Desk Associate

Planet Fitness - Baseline Fitness; Birmingham (AL); In loco; USD 17.000 - 22.000; Part-time

Vantaggi offerti da questo lavoro

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and onefamily

Team Member Support

Team Health, Dental and Vision

Critical Illness Insurance

Short Term Disability Insurance

Accident Insurance

Voluntary Life Insurance

Pet Insurance

HSA

Advancement Opportunities

Descrizione del lavoro

Planet Fitness - Baseline Fitness in Birmingham, AL is seeking a friendly front desk associate to welcome members and guests, answer questions, and support daily club operations.

You will handle check-ins, tours, phone inquiries, and basic computer tasks while delivering outstanding customer service and teamwork in a fast-paced gym environment. This role emphasizes hospitality, reliability, and strong communication to help members get the most from their workouts.

Competenze

• Excellent customer service skills and a friendly, professional demeanor.
• Ability to listen actively, empathize, and resolve issues.
• Strong communication with customers and team members.
• Willingness to help and support coworkers in a fast-paced environment.

Mansioni

• Greet and assist potential members and guests to create a positive first impression.
• Answer phones politely and assist with inquiries.
• Assist with member check-ins, sign-ups, cancellations, and BCM amenity usage.
• Maintain club cleanliness and support front desk tasks and tours as needed.

Conoscenze

Customer service

Listening

Problem solving

Diplomacy

Communication

Descrizione del lavoro

Planet Fitness - Baseline Fitness in Birmingham, AL is seeking a friendly front desk associate to welcome members and guests, answer questions, and support daily club operations.

You will handle check-ins, tours, phone inquiries, and basic computer tasks while delivering outstanding customer service and teamwork in a fast-paced gym environment. This role emphasizes hospitality, reliability, and strong communication to help members get the most from their workouts.