Member Services & Sales Associate

Planet Fitness; Pelham (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Planet Fitness Pelham, AL is seeking a friendly front desk associate to greet members, sign up new members and ensure a positive gym experience.

You will handle member check-ins, info calls and tours, assist with account changes, and help maintain a clean, welcoming club environment. Strong customer service and basic computer skills are essential; shifts include 4 eight-hour blocks with training and cleaning duties.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience
• Handle all front desk related tasks, info calls, checking members in, signing up new members, taking potential members on tours, have the ability to handle any changes need to be made to a member's account
• Facilitate member services issues and forward to Club Manager/Assistant manager as needed
• Help maintain the neatness/cleanliness of the club

Skills

Customer service

Communication

Listening

Problem solving

Diplomacy

Basic computer skills

Job description

Planet Fitness Pelham, AL is seeking a friendly front desk associate to greet members, sign up new members and ensure a positive gym experience.

You will handle member check-ins, info calls and tours, assist with account changes, and help maintain a clean, welcoming club environment. Strong customer service and basic computer skills are essential; shifts include 4 eight-hour blocks with training and cleaning duties.