Night Front Desk & Member Concierge

Baseline Fitness; Birmingham (AL); Presencial; USD 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Scholarship program

Free membership for self and family

Health insurance

Dental insurance

Vision insurance

Short-term disability

Descripción de la vacante

Baseline Fitness in the United States is seeking a Customer Service Representative to enhance member experience and drive new member sales. You will greet prospective members, perform front desk duties, and support sign-ups, cancellations, and account updates while maintaining a clean, welcoming club environment.

The role emphasizes friendly communication, problem solving, and teamwork to exceed member expectations and ensure smooth daily operations at the Birmingham location.

Formación

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsabilidades

• Greet and assist potential members, providing a positive customer experience.
• Handle front desk tasks: answer phone calls, provide information, give tours.
• Assist with member check-ins, sign-ups, and account updates.
• Resolve member service issues and escalate as needed.
• Maintain cleanliness of the club.

Conocimientos

Honesty and integrity

Customer service

Basic computer skills

Descripción del empleo

Baseline Fitness in the United States is seeking a Customer Service Representative to enhance member experience and drive new member sales. You will greet prospective members, perform front desk duties, and support sign-ups, cancellations, and account updates while maintaining a clean, welcoming club environment.

The role emphasizes friendly communication, problem solving, and teamwork to exceed member expectations and ensure smooth daily operations at the Birmingham location.