Overnight Front Desk & Member Services Associate

Planet Fitness; Alton (IL); Presencial; USD 25.000 - 31.000; A tiempo parcial

Descripción de la vacante

Planet Fitness in Alton, IL is seeking a friendly Front Desk Associate to greet members, assist guests, and deliver outstanding service at the club entrance.

You will handle front desk duties such as member check-ins, sign-ups, phone inquiries, and tours, while maintaining a clean, welcoming environment. The role rewards reliability, a positive attitude, and a passion for fitness, with opportunities to grow within the club team.

Formación

• Customer service experience preferred.
• Basic computer skills and willingness to learn.
• Positive, upbeat attitude and reliability.
• Must be 18 years or older.
• Passion for fitness helpful.

Responsabilidades

• Greet members and guests and provide friendly service.
• Check members into the system and assist with sign-ups.
• Answer phones and handle member questions.
• Keep the front desk area neat and organized.
• Escalate issues to management as needed.

Conocimientos

Customer service

Basic computer skills

Excellent communication

Punctual and reliable

Educación

High School diploma or GED

Descripción del empleo

Planet Fitness in Alton, IL is seeking a friendly Front Desk Associate to greet members, assist guests, and deliver outstanding service at the club entrance.

You will handle front desk duties such as member check-ins, sign-ups, phone inquiries, and tours, while maintaining a clean, welcoming environment. The role rewards reliability, a positive attitude, and a passion for fitness, with opportunities to grow within the club team.