Overnight Front Desk Specialist — Member Experience

EASY MILE US LLC; Wilsonville (OR); Presencial; USD 31.000 - 37.000; Jornada completa

Descripción de la vacante

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests. You will deliver exceptional customer service while keeping the club clean, welcoming, and organized.

Responsibilities include greeting members, assisting with membership options, check-in, and handling related transactions. You will promote memberships and services while collaborating with the team to maintain a high standard of cleanliness and safety.

Formación

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Positive attitude with a passion for helping others and maintaining a welcoming environment.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma or equivalent.

Responsabilidades

• Greet members and guests in a friendly and professional manner.
• Assist members with membership options, policies and services.
• Check-in members and handle membership-related transactions.
• Keep the front desk and surrounding areas tidy and welcoming.
• Promote memberships, personal training and other services.
• Collaborate with team to maintain a clean, safe club environment.

Conocimientos

Customer service

Communication

Interpersonal skills

Multitasking

Positive attitude

Educación

High School Diploma or equivalent

Herramientas

POS system

Descripción del empleo

Planet Fitness is seeking a Front Desk Associate to be the first point of contact for members and guests. You will deliver exceptional customer service while keeping the club clean, welcoming, and organized.

Responsibilities include greeting members, assisting with membership options, check-in, and handling related transactions. You will promote memberships and services while collaborating with the team to maintain a high standard of cleanliness and safety.