Optometry Doctor Technician — Patient Experience Specialist

Stanton Optical; Santee (CA); Hybrid; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Paid time off

Professional development opportunities

Employee Assistance Program

Job summary

Stanton Optical is looking for a Doctor Technician who will provide exceptional patient experiences while assisting in clinical duties. This role involves multitasking and effective communication with patients and team members. Candidates should have at least 1 year of customer service experience and a high school diploma. Opportunities for professional development and a flexible work environment are part of the package, along with a competitive wage range of $38,000-$45,000 annually, plus commissions.

Qualifications

• 1+ year of experience delivering outstanding customer service to patients and/or customers.
• Ability to multitask and prioritize effectively in a team environment.
• Effective communication skills with a diverse group of people.

Responsibilities

• Deliver outstanding patient experiences while collaborating with team members.
• Assist management with patient complaint resolution.
• Ensure accuracy of patient records in accordance with HIPAA requirements.

Skills

Outstanding customer service

Multitasking

Effective communication

Flexibility

Education

High School diploma or equivalent

Tools

Microsoft Suite 365

Job description

Stanton Optical is looking for a Doctor Technician who will provide exceptional patient experiences while assisting in clinical duties. This role involves multitasking and effective communication with patients and team members. Candidates should have at least 1 year of customer service experience and a high school diploma. Opportunities for professional development and a flexible work environment are part of the package, along with a competitive wage range of $38,000-$45,000 annually, plus commissions.