Optical Office Leader: Team Growth & Service Excellence

Eyetastic Services, LLC; Olathe (KS); Presencial; USD 60 000 - 85 000; Tempo integral

Resumo da oferta

Eyetastic Services, LLC in Kansas is seeking an Optical Office Manager to lead a busy optical practice. You will oversee daily operations, coach a diverse team, and drive an outstanding patient experience while building a positive, high-performing culture.

The ideal candidate has proven leadership, excellent organization, and strong communication skills; you will balance routine workflows with strategic initiatives for service quality, growth, and staff development.

Qualificações

• Proven leadership experience with the ability to drive results.
• Strong organizational skills and the ability to manage multiple priorities.
• Exceptional communication skills and ability to coach staff.

Responsabilidades

• Oversee daily operations of the optical office, ensuring smooth workflow and exceptional patient care
• Lead, motivate, and coach a diverse team, cultivating accountability and professional growth
• Hold staff to high standards while providing constructive feedback and engaging in difficult conversations as needed
• Continually create a positive, collaborative, and supportive work environment
• Identify areas for improvement and implement effective processes for training, workflow, and team development
• Take ownership of team performance, consistency, and continuous improvement initiatives
• Actively participate in the patient experience, coaching staff on service excellence and recognizing opportunities to enhance practice performance
• Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality
• Address gaps and challenges proactively with solution-oriented thinking, providing structure and follow-through without constant direction

Conhecimentos

Leadership

Organization

Accountability

Communication

Team building

Proactive management

Descrição da oferta de emprego

Eyetastic Services, LLC in Kansas is seeking an Optical Office Manager to lead a busy optical practice. You will oversee daily operations, coach a diverse team, and drive an outstanding patient experience while building a positive, high-performing culture.

The ideal candidate has proven leadership, excellent organization, and strong communication skills; you will balance routine workflows with strategic initiatives for service quality, growth, and staff development.