Optical Office Manager: Lead Patient Experience & Growth

Eyetastic Services, LLC

Olathe (KS)

On-site

USD 60,000 - 90,000

Full time

14 days+

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Job summary

Eyetastic Services is seeking a confident, organized Optical Office Manager to lead our dynamic team and enhance the patient experience. This role blends hands-on leadership with strategic oversight of daily operations.

You will coach staff, drive service excellence, and implement efficient workflows that support growth and quality across the practice. If you thrive in a fast-paced optical setting and value teamwork, apply today.

Qualifications

Proven leadership experience with ability to drive results.
Strong organizational skills and ability to manage multiple priorities.
Comfortable holding team members accountable and conducting difficult conversations.
Sales background or coaching teams to meet operational/service goals is a plus.
Exceptional communication skills with emotional maturity and dependability.

Responsibilities

Oversee daily operations of the optical office, ensuring smooth workflow and patient care.
Lead, motivate, coach a diverse team, cultivating accountability and professional growth.
Identify areas for improvement and implement training, workflow, and team development.
Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality.
Address gaps and challenges proactively with solution-oriented thinking and structured follow-through.