Optical Dispensing Specialist — Frames & Lenses Expert

eyecarecenter, OD, PA; Rocky Mount (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience while supporting patients' medical needs. You will dispense and fit glasses and contacts, aligning prescriptions from Optometrists and Ophthalmologists with the patient’s requirements.

You will operate instrument lenses, educate on lens options, and collect precise measurements to ensure proper fit and comfort. Prior ophthalmic or medical office exposure is valued.

Qualifications

• Previous medical office experience preferred; ophthalmic background strongly preferred.
• Minimum 1 year in a role interacting with customers/patients or the equivalent education/experience
• Proof of identity and right to work in the United States required
• ABO/NCLE certifications preferred but not required.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer interaction

Medical office experience

Ophthalmic experience

Right to work in US

Education

High school diploma or GED

ABO/NCLE certifications preferred

Tools

Lensometer (auto)

Lensometer (manual)

Optical measurements

Job description

EyeCare Partners seeks an Optical Technician to deliver a world-class Total Patient Experience while supporting patients' medical needs. You will dispense and fit glasses and contacts, aligning prescriptions from Optometrists and Ophthalmologists with the patient’s requirements.

You will operate instrument lenses, educate on lens options, and collect precise measurements to ensure proper fit and comfort. Prior ophthalmic or medical office exposure is valued.