Optical Technician: Frames, Lenses & Patient Care

EyeCare Partners LLC; Novi (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners LLC is seeking an Optical Technician to dispense and fit glasses and contacts, following prescriptions written by eye care professionals. This role supports the Total Patient Experience and connects patient needs with suitable eyewear and services.

Responsibilities include frame fitting, lens selection, measurements, and operating lensometry equipment. The position emphasizes customer engagement, accuracy, and collaboration with ophthalmologists and optometrists.

Qualifications

• Proficient in Microsoft Excel, Word, PowerPoint and Outlook.
• Strong customer service and communication skills are required.
• Ability to work in a fast-paced optical environment.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Microsoft Excel

Word

PowerPoint

Outlook

Education

High school diploma or GED

Job description

EyeCare Partners LLC is seeking an Optical Technician to dispense and fit glasses and contacts, following prescriptions written by eye care professionals. This role supports the Total Patient Experience and connects patient needs with suitable eyewear and services.

Responsibilities include frame fitting, lens selection, measurements, and operating lensometry equipment. The position emphasizes customer engagement, accuracy, and collaboration with ophthalmologists and optometrists.