Eyewear Experience Specialist (Optical Tech)

Clarkson Eyecare; Conyers (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts from prescriptions written by Optometrists and Ophthalmologists, ensuring a world-class Total Patient Experience that supports medical needs and drives retail sales. The role involves selecting frames, measuring for accuracy, and guiding patients through lens options and coatings.

The position requires proficiency with optical instruments, strong customer service, and the ability to work in a medical

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• ABO and NCLE certifications preferred but not required.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Communication

Attention to detail

Education

High school diploma or GED

Tools

Auto-lensometer

Lensometer

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners is seeking an Optical Technician to dispense and fit glasses and contacts from prescriptions written by Optometrists and Ophthalmologists, ensuring a world-class Total Patient Experience that supports medical needs and drives retail sales. The role involves selecting frames, measuring for accuracy, and guiding patients through lens options and coatings.

The position requires proficiency with optical instruments, strong customer service, and the ability to work in a medical