Optical Technician - Frames, Lenses & Patient Care

EyeCare Partners LLC; Pensacola (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off

Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners LLC is seeking an Optical Technician to enhance the Total Patient Experience while supporting patients’ medical needs. You will dispense and fit glasses and contacts based on prescriptions from optometrists and ophthalmologists, connecting patient needs to available goods and services.

This role requires assisting with frame selections, measurements, and operating lensometry, with an emphasis on high-quality patient care and accurate dispensing.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer interaction

Medical office experience

Ophthalmic experience

Background check

Education

High School Diploma/GED

ABO/NCLE certifications (preferred)

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners LLC is seeking an Optical Technician to enhance the Total Patient Experience while supporting patients’ medical needs. You will dispense and fit glasses and contacts based on prescriptions from optometrists and ophthalmologists, connecting patient needs to available goods and services.

This role requires assisting with frame selections, measurements, and operating lensometry, with an emphasis on high-quality patient care and accurate dispensing.