Optical Technician: Frame & Lens Specialist

Clarkson Eyecare; Suwanee (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts, working from prescriptions written by optometrists and ophthalmologists to support patients’ medical needs while delivering a world-class Total Patient Experience.

You will assist patients in selecting frames, measure facial features, operate lensometry equipment, and ensure accurate orders and repairs, contributing to exemplary patient care and retail success.

Qualifications

• Minimum of 1 year in a role interacting with customers/patients
• Previous medical office experience preferred; ophthalmic experience strongly preferred
• ABO and NCLE certifications preferred but not required
• Proficient in basic computer applications for records and scheduling

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Medical office experience

Ophthalmic experience

Education

High school diploma or GED

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Job description

EyeCare Partners seeks an Optical Technician to dispense and fit glasses and contacts, working from prescriptions written by optometrists and ophthalmologists to support patients’ medical needs while delivering a world-class Total Patient Experience.

You will assist patients in selecting frames, measure facial features, operate lensometry equipment, and ensure accurate orders and repairs, contributing to exemplary patient care and retail success.