Ops Excellence Lead, Expert Network Talent

Intuit, Inc.; Tucson (AZ); In loco; USD 132.000 - 200.000; Tempo pieno

Vantaggi offerti da questo lavoro

Cash bonus potential

Equity rewards

Benefits package

Descrizione del lavoro

Intuit, Inc. is seeking an Ops Excellence & Partnerships Lead within the Expert Network COE to architect talent inflow, onboarding, and rostering at scale.

You will drive the operating model as the COE forms, collaborating with HR, workforce management, and business partners to enable a high-performing expert workforce. The role focuses on establishing scalable frameworks for recruiting, onboarding, and scheduling, with Year 1 emphasis on governance and Wave 2 readiness.

Competenze

• 5–7 years in program management, HR ops, workforce ops, or related fields; experience with large-scale seasonal hiring, expert or advisor workforces, or service delivery operations preferred.
• Demonstrated experience designing operational frameworks with complex system dependencies and multi-team execution. Comfortable operating at partial scope while building for future state.
• Familiarity with rostering systems, recruiting frameworks, or workforce management tools a plus.

Mansioni

• Expert Recruiting Framework — Design and govern COE's expert recruiting standards, criteria, and evaluation framework.
• Onboarding & Rostering Design — Own the onboarding program design and rostering framework for the expert workforce, coordinating with significant system dependencies.
• Portfolio PM Wave 2 — Lead Wave 2 build of the portfolio PM functions.
• WFM & Scheduling Liaison — Serve as COE's guardrail on workforce management and scheduling decisions.
• Performance & Incentive Operations Partnership — Align inputs for performance metrics and incentive definitions.
• Operational Excellence & Continuous Improvement — Identify friction and drive simplification.

Conoscenze

Program management

HR operations

Workforce management

Cross-functional leadership

Seasonal hiring

Onboarding design

Rostering systems

Governance frameworks

Strumenti

Rostering software

Workforce management tools

Descrizione del lavoro

Intuit, Inc. is seeking an Ops Excellence & Partnerships Lead within the Expert Network COE to architect talent inflow, onboarding, and rostering at scale.

You will drive the operating model as the COE forms, collaborating with HR, workforce management, and business partners to enable a high-performing expert workforce. The role focuses on establishing scalable frameworks for recruiting, onboarding, and scheduling, with Year 1 emphasis on governance and Wave 2 readiness.