Operations & Office Leader — Assistant Director

Cornerstone Caregiving; Meridian (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 12 days annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling, and manage administrative operations. You will share on-call duties and support the Operating Director to maintain high standards of service for our clients.

The role requires strong leadership, team management, and communication skills, with experience in admin/HR functions. Travel is limited; a valid driver’s license and auto insurance are required.

Qualifications

• High school diploma or equivalent.
• Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting.
• Valid drivers license
• Valid state required proof of auto insurance

Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure effective performance, collaboration, and alignment with company standards.
• Liaison with Home Base: Primary point of contact for communication between the office and Home Base, including payroll notes, shift verification, and other updates.
• Client Management: Handle client escalations, conduct check-up calls, and quality visits to maintain client experience and satisfaction.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation, after hours as needed.
• Backup for Client Assessments: Serve as a backup for client assessments when the Operations Director is unavailable.

Skills

Leadership

Team Management

Communication

Google Workspace

Payroll

Scheduling

Customer Service

Education

High school diploma

Associates/Bachelor’s Degree or equivalent experience

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling, and manage administrative operations. You will share on-call duties and support the Operating Director to maintain high standards of service for our clients.

The role requires strong leadership, team management, and communication skills, with experience in admin/HR functions. Travel is limited; a valid driver’s license and auto insurance are required.