Assistant Operating Director — In-Office Leader

Cornerstone Caregiving; Santa Fe (NM); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

12 days of PTO

Phone stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to join our Santa Fe office as the Operating Director's second-in-command. You will oversee in-office operations, scheduling, staff support, and ensure high-quality client care.

The ideal candidate has 2+ years in management, experience in healthcare or home care, and the ability to work autonomously in a fast-paced environment. This role offers leadership development and the chance to directly impact seniors and families in the

Qualifications

• Bachelor's degree preferred but not required.
• 2+ years of management or leadership operations experience.
• Experience hiring, recruiting, training, scheduling, and supervising staff.
• Leadership experience in healthcare or home care.
• Ability to work autonomously in a fast-paced environment.
• Strong communication and multitasking skills.

Responsibilities

• Oversee in-office operations and scheduling oversight.
• Lead, coach, and support in-office staff and culture.
• Onboard and train new office managers.
• Conduct weekly 1:1 check-ins, performance reviews, and coaching.
• Share on-call rotation with office leadership.
• Maintain documentation and payroll notes, shift verification.
• Assist with recruiting and staff oversight for growth.
• Oversee scheduling operations to ensure excellent client care.
• Respond to client escalations with urgency and empathy.
• Conduct check-up calls, quality visits, and follow-ups.

Skills

Leadership

People development

Staff coaching

Operations management

Scheduling

Education

Bachelor's degree preferred

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to join our Santa Fe office as the Operating Director's second-in-command. You will oversee in-office operations, scheduling, staff support, and ensure high-quality client care.

The ideal candidate has 2+ years in management, experience in healthcare or home care, and the ability to work autonomously in a fast-paced environment. This role offers leadership development and the chance to directly impact seniors and families in the