Senior Care Office Operations Leader

Cornerstone Caregiving; Anderson (SC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving in Anderson, SC is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative tasks, and operational functions of the office. The role reports to the Operating Director and shares on-call responsibilities with other managers.

The candidate will manage office personnel, liaise with Home Base, handle client escalations, and ensure compliance with state standards while driving client satisfaction and growth in a fast-paced

Qualifications

• High school diploma or equivalent required.
• Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; minimum two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting.
• Valid drivers license
• Valid state required proof of auto insurance

Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure effective performance, collaboration, and alignment with company standards.
• Liaison with Home Base: Serve as the primary point of contact for communication between the office and Home Base, including payroll notes, shift verification, and other operations updates.
• Client Management: Handle client escalations, conduct check-up calls, and complete quality visits to maintain excellent client experience and satisfaction.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation, responding to client, caregiver or operations needs after hours as needed.
• Backup for Client Assessments: Serve as a backup for client assessments when the Operations Director is unable to conduct the assessment.

Skills

Leadership

Sales & business development

Autonomy

Tech savvy

Interpersonal communication

Google Workspace

Education

High school diploma or equivalent

Associates/Bachelor degree; experience may substitute

Tools

Google Workspace

Job description

Cornerstone Caregiving in Anderson, SC is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative tasks, and operational functions of the office. The role reports to the Operating Director and shares on-call responsibilities with other managers.

The candidate will manage office personnel, liaise with Home Base, handle client escalations, and ensure compliance with state standards while driving client satisfaction and growth in a fast-paced