Senior Care Operations Lead

Ogden-Weber Chamber; Riverdale (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative and operational functions. The role reports to the Operating Director and supports managing the office operations.

You will share on-call duties, mentor staff, and coordinate with Home Base while ensuring high-quality client service and adherence to company standards. Limited travel may be required; a valid driver’s license is preferred.

Qualifications

• High school diploma or equivalent; associate/bachelor preferred.
• Two years’ experience as Administrator and/or managing sales, customer service, and HR within an office setting.
• Valid driver’s license and valid auto insurance.
• Willingness to travel limited as needed.

Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure effective performance and alignment with company standards.
• Liaison with Home Base: Primary contact for communication between the office and Home Base, including payroll notes and shift verification.
• Client Management: Handle client escalations, conduct check-up calls, and complete quality visits to maintain client experience.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation after hours as needed.
• Backup for Client Assessments: Serve as backup for client assessments when the Operations Director is unavailable.

Skills

Team leadership

Sales & business development

Autonomy

Tech-savvy

Entrepreneurial mindset

Recruitment & staffing

Communication skills

Google Workspace

Education

High school diploma or equivalent

Associates or Bachelor’s degree

Driver's license

Auto insurance proof

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative and operational functions. The role reports to the Operating Director and supports managing the office operations.

You will share on-call duties, mentor staff, and coordinate with Home Base while ensuring high-quality client service and adherence to company standards. Limited travel may be required; a valid driver’s license is preferred.