Operations Manager, Parking & Customer Experience

Metropolis Technologies; Bayonne (NJ); Sur place; USD 63 000 - 77 000; Plein temps

Résumé du poste

SP+, a Metropolis company, is hiring a facilities/operations leader in Bayonne, NJ. You will oversee staffing, budgets, and customer service efforts to ensure smooth day-to-day operations for a large parking network.

The role requires strong leadership, financial acumen, and hands-on problem solving to deliver a best-in-class client experience. Competitive benefits and a clear career path are offered.

Qualifications

• Ability to lead, manage and motivate a diverse team.
• Commitment to delivering exceptional customer experience and client satisfaction.
• Experience developing budgets and reviewing P&L is a plus.
• Ability to react and solve problems quickly.
• Familiarity with MS Office and learning internal systems.

Responsabilités

• Lead and supervise a diverse team to deliver superior customer service.
• Ensure parking, security, and cash control procedures are followed.
• Manage profitability through revenue development and budget oversight.
• Identify procurement and vendor service needs for the location.
• Handle accounts payable, payroll, and petty cash; monitor maintenance and safety.

Connaissances

Leadership

Customer experience

Budgeting

Problem solving

MS Office

Outils

Microsoft Office Suite

Description du poste

SP+, a Metropolis company, is hiring a facilities/operations leader in Bayonne, NJ. You will oversee staffing, budgets, and customer service efforts to ensure smooth day-to-day operations for a large parking network.

The role requires strong leadership, financial acumen, and hands-on problem solving to deliver a best-in-class client experience. Competitive benefits and a clear career path are offered.