Operations Lead, Benefit Plan Configuration (Remote)

Prime Therapeutics; Lansing (MI); Remote; USD 81,000 - 138,000; Full time

Job summary

Prime Therapeutics is seeking a Manager of Operations for a remote role to lead the Benefit Plan Configuration team across multiple lines of business. You will drive project plans, oversee programming, testing, and documentation, and ensure performance guarantees and SLAs are met.

Strong analytical skills, cross-functional collaboration, and effective stakeholder communication are essential. The role requires a Bachelor’s degree, 6+ years in operations management, and 2+ years of leadership

Qualifications

• Bachelor’s degree or equivalent in business, healthcare, or related field.
• 6+ years of work experience in operations management or related areas.
• 2+ years of leadership/people management experience.
• Eligibility to work in the United States without visa sponsorship.

Responsibilities

• Lead Benefit Plan Configuration team across multiple lines of business.
• Ensure goals, SLAs, and performance metrics are met with timely planning.
• Oversee project management, programming, testing, and documentation.
• Schedule staff, manage capacity, and maintain workflow.
• Document requirements, reports, and system analyses for improvements.
• Partner with client-facing teams to resolve issues and implement improvements.

Skills

Advanced analytical

Cross-functional collaboration

Strong communication

Project management

Data validation

Education

Bachelor's degree in business, healthcare, or related area of study

HS diploma or equivalent GED

Tools

Microsoft Excel

Microsoft Word

Benefit configuration systems

Job description

Prime Therapeutics is seeking a Manager of Operations for a remote role to lead the Benefit Plan Configuration team across multiple lines of business. You will drive project plans, oversee programming, testing, and documentation, and ensure performance guarantees and SLAs are met.

Strong analytical skills, cross-functional collaboration, and effective stakeholder communication are essential. The role requires a Bachelor’s degree, 6+ years in operations management, and 2+ years of leadership